Archives of #feedback

customer concerns

Addressing Customer Concerns

Addressing Customer Concerns Customers are the lifeblood of any business – no matter what industry you’re in, you wouldn’t have a business without paying customers.  Keeping your customers happy is the foundation of a successful business. Many of the top companies in the world have foundational values that revolve around excellent customer service and satisfaction. […]
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feedback improves service

How Client Feedback Improves Your Customer Service

Feedback improves service.  We’ve all heard the old adage, “The customer is always right,” but how does that concept translate to the present, a time when customer feedback extends well beyond the face-to-face interactions — and even phone calls? These days, customers can give your business feedback in a vast multitude of ways: Though face-to-face […]
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maximize positive customer reviews

Maximize Positive Customer Reviews – And How To Deal With Your Negative Ones

Maximize positive customer reviews, and dealing with negative reviews.  Collecting customer feedback is an integral part of determining the strengths and weaknesses of your services or product. Positive or negative, feedback is crucial — and depending on what kind of feedback you get, you can use that information to create even more opportunities to grow […]
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