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Negative Online Review or a silver lining

We all come across a bad online review. It’s very disheartening to read them especially when we are determined to serve the customers in the best possible way. At the same time, it is even more saddening when we put our souls in building and promoting the brand, study the market trend, set aside a […]
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customer engagement

Customer engagement tips to help promote your business

Customers rule a business regardless of whether its online or offline. Your business most likely has decent number of clients. Ask yourself- Do they keep coming back? You’ve made a grade. At the same time it is critical to build a customer engagement model for a successful customer relationship. We all do our homework well, […]
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reputation management guide

Complete Online Reputation Management Guide

Importance of having an Online Reputation Management Guide- Ever thought how a customer’s online review can build or ruin your online reputation? Are you mindful of your brand’s online reputation? In today’s fast-paced world, where people count on online portals for promoting, marketing and networking, online reputation is the fundamental aspect of your business’s prosperity. […]
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myths about online reviews

5 Common Myths About Online Reviews

Myths about online reviews? Though leaving reviews has almost become second nature for consumers — and companies like yours place a lot of interest in what they say — there are still plenty of myths and misconceptions about the importance of online feedback. The fact is, 88 percent of consumers say they trust online reviews as […]
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