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Respond to online reviews

How To Respond To Online Reviews

Online reviews speak volume and paint your brand image red or black. Based on online reviews whether positive or negative, consumers buy the products and services. Merely topping the organic search charts doesn’t make you superficial, yes that right. What matters the most is how you respond to the online reviews. Responding to the online […]
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Customer surveys

Customer Surveys and their reflections

Gone are the days when businesses utilized traditional methods of gaining insights on consumer expectations and market trends. The need of the hour is to gather information within a short period of time. At the same time, the results obtained must be usable and provide scalable action plans. Having said that, Customer surveys suffice the […]
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Online dental reputation

Boost your dental practice with an active online dental reputation plan

With the advent of social media and power of reviews, the dental industry which still is a word-of-mouth business, is also stepping into active online dental reputation. If you are on the verge of losing patients while your counterparts are beaming with success and enjoying the popularity amongst patients, its high time that you read […]
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Negative Online Review or a silver lining

We all come across a bad online review. It’s very disheartening to read them especially when we are determined to serve the customers in the best possible way. At the same time, it is even more saddening when we put our souls in building and promoting the brand, study the market trend, set aside a […]
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customer engagement

Customer engagement tips to help promote your business

Customers rule a business regardless of whether its online or offline. Your business most likely has decent number of clients. Ask yourself- Do they keep coming back? You’ve made a grade. At the same time it is critical to build a customer engagement model for a successful customer relationship. We all do our homework well, […]
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reputation management guide

Complete Online Reputation Management Guide

Importance of having an Online Reputation Management Guide- Ever thought how a customer’s online review can build or ruin your online reputation? Are you mindful of your brand’s online reputation? In today’s fast-paced world, where people count on online portals for promoting, marketing and networking, online reputation is the fundamental aspect of your business’s prosperity. […]
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myths about online reviews

5 Common Myths About Online Reviews

Myths about online reviews? Though leaving reviews has almost become second nature for consumers — and companies like yours place a lot of interest in what they say — there are still plenty of myths and misconceptions about the importance of online feedback. The fact is, 88 percent of consumers say they trust online reviews as […]
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